Shipping Policy
We aim to get your order to you as quickly as possible.
Processing Times
Most orders are processed within 3 to 5 business days (excluding weekends and public holidays) after receiving your order confirmation email.
Exceptions to this include any large timber signs, which take 5 to 8 business days to process due to their complexity.
You will receive a shipping confirmation email with tracking details (where applicable) once your order has been dispatched.
📦 Shipping Rates & Options
Shipping rates are calculated at checkout based on the weight of your order.
We do not offer free shipping—this helps keep our product prices as low and fair as possible. Free shipping typically includes hidden costs in the product price, which can result in overpaying when buying multiple items.
We offer the following shipping methods:
Letter Post
For small items under 250g.
Tracked or untracked options available. Slightly slower than other options.
- QLD: 3–5 business days
- Rest of Australia: 4–7 business days
Standard Shipping
Available for all orders.
Sent via Australia Post Parcel Post in most cases. Very large orders (over 1.2m in size) will be sent via courier.
- QLD: 2–4 business days
- Rest of Australia: 3–6 business days
Express Shipping
For urgent orders.
Handled via Australia Post Express.
- QLD: 1–2+ business days
- Rest of Australia: 1–3+ business days
Note: Delivery time frames are based on Australia Post estimates. Some very remote areas, and areas in WA and NT might experience longer delivery timeframes.
🏠 Local Pickup
We offer free local pickup for all orders.
Please refer to the map at the bottom of the cart page for our general location. Once your order is ready, we’ll contact you with the exact pickup address.
🌍 International Shipping
We currently do not offer international shipping. If you are from a country other than Australia, and would really like one of our products, please contact us and a custom quote can be arranged.